The number of players varies by VR experience, with participation limits ranging from 1 to 6 players. For the best experience, we recommend a minimum of 2 players. For recommendations or to book multiple game rooms, please reach out to us: Call: (302) ?????? Email: info@hightidevr.com If you're planning an event, visit our Parties & Events page for more details. We’re here to help you create an unforgettable experience!

Yes, we are located in the Millville Square Shopping Center which has a large parking lot. Keep in mind that we do share the parking lot with all of the business units within the shopping center.

Free roam VR is exactly how it sounds. It is the act of physically moving around in a game uninhibited by gear or wires. As though you are actually in the space of the game. This is also referred to as arena-scale VR. Locomotion is done naturally without using a joystick or controller for movement. We utilize gaming zones that are 20’ x 17’.

Not at all! Our VR worlds have something for everyone—gamers and non-gamers alike. Designed for accessibility and enjoyment, our experiences are intuitive, making it easy for anyone to jump in. Whether you’re a seasoned pro or new to gaming, our team is here to guide you, ensuring you can focus on having fun and fully immersing yourself in the adventure.

No, we do not allow outside gaming VR headsets or equipment. We provide all of the equipment required for your ultimate VR gaming experience.

Please, consider your own child's abilities before making a reservation! We have several fun, family-friendly games available in virtual reality and we will always work with you to ensure games are age-appropriate before the play time begins. We are ready to accommodate children who are at least 8 years old as long as they meet the mental and physical requirements to operate the headsets on their own and have the ability to follow basic rules that ensure the safety of themselves, other players, and the equipment. This means young players should be able to read, listen to directions and maneuver through games independently. Children with heads that are too small to fit in the headsets or hands too small to fit around the controllers, unfortunately, are not large enough to play. For guests under 18, a parent or guardian must sign a minor waiver form.

We have several Free Roam VR rooms that can accommodate 4 to 6 players. Unless you choose to book a private session, you might share the experience with other players! Private sessions require a minimum of 4 players.

We do accept walk-ins but bookings take priority. To secure your reservation, we recommend booking online. If you’re unsure which experience to choose, feel free to contact us for assistance.

For assistance with booking a group of more than 8 people, please visit our Parties + Events page.

All sales are final. Bookings are non-refundable upon purchase. You can, however, change the date and time of your booking, subject to availability, if it is more than 24 hours in advance for regular bookings and more than 7 days for private events.

The store may be closed if there are extreme weather conditions. If that is the case, a representative from our Guest Services team will reach out to you to reschedule.

Yes, gift cards can be purchased on our website and in-store. Please note that all sales for e-gift cards are final. Gift cards are non-refundable, and lost, misplaced, or stolen gift cards cannot be replaced or redeemed.

We accept a variety of payment methods, including all major credit cards, Apple Pay, etc

We've carefully selected World-class VR content for various audiences from kids parties to corporate events. Our library of gaming packages includes both competitive and collaborative experiences ranging from escape rooms to zombie shooting adventures.

While contact lenses are recommended, our VR headsets can accommodate glasses comfortably.

Please arrive on time, as your time slot is reserved exclusively for you. Check in with the store host 15-30 minutes before your booking. We cannot begin until your entire party is present, so please consider traffic, parking, and the time needed to walk from parking to the store. We have a strict 5-minute grace period for your reservation. Guests who arrive less than 5 minutes late for the booking time, the experience will be shortened To ensure our other guest booking are not impacted, any tardiness beyond 5 minutes will result in a cancellation of your booking, a $50 fee and the rest of your initial payment will be issued to a voucher that can be applied to a future booking No-shows will incur automatic cancellation of your booking and forfeiture of payment.

Certainly! We’re a social experience company and would love for you to share your journey with friends and family. Feel free to ask your game master to capture photos and videos during your session. Remember to follow and tag us with #hightidevr and @hightidevr

Please allocate approximately 1 to 2 hours for your experience, depending on which package you book, which includes: Arrival: Check in with your host at least 15 minutes prior to your booking to ensure a complete experience. Training and Setup: Around 15 minutes for training and setup. VR Experience: About 30-60 minutes of immersive virtual reality. Post-Experience Highlights: An additional 15 minutes to relive your experience with cinematic video highlights featuring your team as the stars!

All guests must sign a general waiver, which can be completed online or in-store. Guests aged 13-17 may come unaccompanied but must have their waivers signed by a parent or legal guardian. Guests under 13 must be accompanied by a parent or legal guardian.

This is an active experience, so we suggest wearing clothing that allows for free movement. Light, comfortable attire and closed-toe shoes, such as sneakers, are recommended, though casual wear is completely acceptable.

While we can’t 100% guarantee it, most people don’t experience motion sickness in virtual reality due to free movement without lag, allowing for natural walking instead of button navigation. Motion sickness arises from a mismatch between actual and perceived motion. Due to the natural movement, your inner ear does not get triggered in the same way room scale VR can do it such as rollercoaster games or games where there is a lot of movement in-game but not in real-life.

Because the experience is very visual, visual impairment is a limitation.There are no weight limits for our Free Roam games. Our facility is fully wheelchair accessible and adheres to all city, state, and federal regulations, however, our Free Roam games require the ability to move freely, and our safety system cannot support wheelchair users during group play. We recommend consulting with your doctor prior to your visit if you have any serious medical conditions (such as heart issues), conditions affecting your ability to engage in physical activities (such as pregnancy), psychiatric conditions (including anxiety disorders or PTSD), or photosensitive epilepsy. All participants must sign a waiver.

The headsets provide exact 1-to-1 tracking so players see each other in the virtual world just as they would in real life. This prevents players from colliding or hitting each other. Just as you wouldn't walk *through* a person in real life, you will see the other players in the virtual world and will walk *around* them. If a player gets too close to the play area boundary, they'll be greeted by a virtual grid encouraging them to step back. If they go even further, the headset will turn on the passthrough cameras, taking them out of the virtual world and showing them the real world so they can see exactly how to get back into the play space. Your safety and enjoyment are our top priorities.

Yes, the venue can be rented for private events. For assistance with booking a private event or large group, please visit our Parties + Events page.

We only sell non-alcoholic beverages (soda and water). For regular reservations, you are welcome to bring in water bottles or sodas as long as they are safely kept in the seating area away from the VR stations. Outside food is permitted only if you are hosting a party with us or for groups of at least 6 people. We have designated areas for food and drink. For assistance with booking a private event or large group, please visit our Parties + Events page